We treat and care for you as an individual

For your FREE copy of 'Planning for your needs in later life' and other helpful information order online or call us on 0800 00 10 10

For general enquiries
contact Bupa Care Homes online or your local Bupa care home directly

What Bupa can offer

As one of the UK's largest providers of care to older people, Bupa offers a number of services to meet your needs, and you don't have to be a member of Bupa insurance scheme to benefit from our care.

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Introducing the new CSCI 'star ratings' for care homes

The Commission for Social care Inspection (CSCI) inspects and regulates all care homes in England. From Spring 2008, they have begun to publish overall quality ratings for care homes, known as 'star ratings'. Not all homes have been given a rating yet. Bupa strongly supports this new rating system. The inspection process and the new ratings will be based on national minimum standards grouped into seven categories: - Choice of home, Daily life and social activities, Health and personal care, Complaints and protection, Environment, Staffing, Management and administration.

The new CSCI star ratings

  • 3 stars will mean 'excellent'
  • 2 stars will mean 'good'
  • 1 star will mean 'adequate'
  • No stars will mean 'poor' (or may mean it has not yet been rated)

Please click here for further information in our leaflet 'Introducing the new CSCI star ratings for care homes'.